FAQs

Welcome to PureGlowHygiene's FAQ Page

At PureGlowHygiene, we are dedicated to providing you with the best beauty tools, body care, and facial care products to help you achieve a radiant and healthy glow. We understand that you might have questions about our products, shipping, returns, and more. That’s why we’ve compiled a list of frequently asked questions to assist you.

1. What types of products do you sell?


We offer a wide range of beauty tools, body care, and facial care products. Our catalog includes items like facial rollers, serums, body lotions, cleansing brushes, and more.


2. Are your products cruelty-free?


Yes, we are committed to ethical practices. All our products are cruelty-free and not tested on animals.



3. How can I find the right product for my skin type?


Each product description includes detailed information about its suitability for different skin types. If you need personalized advice, our customer service team is happy to help.


4. Do you offer international shipping?


Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.


5. What is your return policy?


We offer a 30-day return policy on most products. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please visit our returns page for more information.



6. How can I track my order?


Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status.



7. What payment methods do you accept?


We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.

 

8. Can I change or cancel my order after it’s been placed?


If you need to change or cancel your order, please contact us as soon as possible. If the order hasn’t been processed or shipped, we will do our best to accommodate your request.



9. Do you offer discounts or promotions?


Yes, we regularly offer discounts and promotions. Sign up for our newsletter to receive the latest updates on special offers and new product launches.

 

10. How can I contact customer support?


You can reach our customer support team via email at pureglowhygiene@gmail.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.


Thank you for visiting the FAQs page of PureGlowHygiene. We hope you found the information helpful and that it answered any questions you may have had. Our goal is to provide you with high-quality beauty tools, body care, and facial care products while ensuring an exceptional shopping experience.

If you have any further questions or need additional assistance, please don't hesitate to reach out to our customer support team. We are always here to help you achieve your beauty and skincare goals.

Happy shopping and thank you for choosing PureGlowHygiene!